//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159洛塔·威克朗德//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png洛塔·威克朗德2020-06-29 15:53:102020-06-29 15:54:26知识是开启全球支持组织前7大挑战的关键
在这里您可以找到关于知识管理、自助服务和KCS的白皮书。获得宝贵的知识和见解，了解客户服务和支持组织如何通过简化工作流程以及跨渠道构建和共享一致且个性化的知识来创建卓越的代理和客户体验。如果您想了解更多信息，请单击此处知识管理最佳实践.
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159洛塔·威克朗德//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png洛塔·威克朗德2020-06-29 15:53:102020-06-29 15:54:26知识是开启全球支持组织前7大挑战的关键
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159特里斯·沃尔夫//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png特里斯·沃尔夫2019-08-26 15:52:122020-05-11 16:26:54知识管理计划失败的十大原因
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159洛塔·威克朗德//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png洛塔·威克朗德2019-04-02 09:51:592019-04-30 08:47:52IT全球支持挑战、风险和关键成功因素
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159闲逛//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png闲逛2017-01-08 10:47:332019-09-25 15:32:40使用KCS原则改进自助服务
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159闲逛//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png闲逛2017-01-01 10:53:032019-09-25 15:34:16英雄是国王，而不是满足
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159Helene Källgården//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.pngHelene Källgården2016-05-10 21:16:592019-09-25 15:35:24使用自助服务和KCS降低支持成本
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159闲逛//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png闲逛2016-01-08 10:49:482021-03-30 12:56:55使用清晰的自助服务策略解决更多支持案例
//www.shariyantes.com/wp-content/uploads/2016/01/whitepaper-icon.png215159闲逛//www.shariyantes.com/wp-content/uploads/2020/12/ComAround_a_BMC_company_logo-300x94.png闲逛2016-01-08 10:44:542018-06-27 09:58:34成功迁移的三条建议，重点是用户